Insurers required policyholders to submit original claim documents for processing reimbursement claims. Policyholders used to courier claim documents to insurers/ TPAs for processing. However, this has changed since the Covid-19 pandemic hit the world. It has brought all transportation and logistics to a standstill due to government-imposed lockdown throughout the country. Courier services were not […]
How does the e-claim process work for group health insurance policy?
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